Role Overview
The AI-powered OS for beauty, wellness and self-care. Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations.
Responsibilities
- Accountable for the technical vision, strategy, planning, and coordination of engineering projects at Fresha while proactively managing technical risks.
- Accountable for team performance, ensuring processes are followed, estimates are reliable, communication is proactive, and code is well‑architected; and a line manager for team members.
- Set ambitious yet achievable goals for the engineering team, maintaining high‑tech standards and objectives.
- Ensure the team has a clear understanding of their responsibilities and expectations.
- Mentor and provide technical guidance, drawing from deep system design and coding expertise.
- Facilitate continuous learning and improvement, and make sure the team follows engineering practices.
- Recognise and make trade‑offs with respect to the whole system.
- Collaborate with team members to identify and address process inefficiencies by leveraging experience in making architectural and design decisions.
- Ensure timely delivery of projects with tangible impact on Fresha’s success.
- Actively contribute code, fix bugs, and resolve issues to help drive the team’s progress.
- Understand deeply the entire architecture for a major part of the business and articulate clearly the scaling and reliability limits of that area.
- Assist in interviewing, hiring, and training employees, ensuring they meet the engineering quality standards you uphold.
- Track and analyse performance metrics for the team and your functional area.
- Support the Head of Engineering in executing ad‑hoc projects, drawing from experience in anticipating technical issues and making strategic technology decisions.
Qualifications
- Highly technical and hands‑on role.
- Proven experience in system design, coding, and architecture, with a track record of successfully delivering large systems in multiple languages.
- Skilled in identifying and addressing process inefficiencies, leveraging technical expertise to drive improvements.
- Ability to break down complex problems into potential solutions and resolve them faster.
- Experience creating architecture that enables many potential futures without knowing what the future is.
- Lead by example (ownership, quality, proactiveness, continuous improvement, product focus, culture of open feedback).
Location and Working Arrangement
London office: The Bower, 207-211, Old St, Tower, London EC1V 9NR. All Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
Inclusive Workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Equal Employment Opportunity Statement
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr…