Manager Designate – West London

Company: Hollybank Trustees Ltd
Apply for the Manager Designate – West London
Location: Kingston upon Thames
Job Description:

Position

Your role: We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.

  • People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success
  • Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded
  • Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
  • Building Long Lasting Client Relationships – taking client care to the next level, going the extra mile

Requirements

We seek like-minded, competitive, driven, commercial and people-focused leaders to share our journey.

You bring your strong people and operational management skills. In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.

Other information

  • Be part of a renowned, family-owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
  • Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
  • Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non-managerial roles.
  • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
  • Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package

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Posted: July 7th, 2026