Senior IT Project Manager – Workforce Management & Scheduling System Implementation – 2 year FTC, based 4 days per week in London.
A major UK organisation in the transport sector is seeking an experienced Project Manager to lead an Operations project focused on the implementation of HASTUS, a workforce shift scheduling / rostering platform.
HASTUS is a third‑party system designed to optimise public transport scheduling, operations, and workforce management. This project will focus specifically on operator duties, workforce rosters, daily allocations, and operational readiness, supporting consistent, efficient, and scalable workforce management across the Group’s federated operating model.
The Project Manager will be accountable for end‑to‑end delivery of the project, working across multiple operating companies in a number of Global locations, technology partners, and central Group functions to ensure successful adoption and business outcomes. The role requires a delivery focused Project Manager with experience of delivering system implementations within organisations that have a significant front line workforce (i.e. transport, retail, hospitality). Experience with workforce management or scheduling platforms is desirable but not essential.
Key Responsibilities
- Lead the end‑to‑end delivery of the Operations project, from mobilisation through to implementation and transition to business‑as‑usual.
- Own programme scope, roadmap, milestones, budget, risks, dependencies, and benefits realisation.
- Deliver the implementation of HASTUS focused on workforce management, operator duties, rostering, and daily assignments.
- Act as the primary interface between the organisations operating companies, Group functions, and third‑party vendors and implementation partners.
- Successfully manage delivery within a federated operating model, balancing Group standards with local operational requirements.
- Establish and run effective programme governance, reporting, and decision‑making forums.
- Identify and mitigate programme, operational, and industrial risks, escalating where required.
- Oversee system integration, data readiness, operational testing, and cutover planning.
- Support change management, user adoption, training, and operational readiness across multiple sites.
- Build strong relationships with senior operational leaders and key stakeholders to drive alignment and successful outcomes.
Skills & Experience Required
- Proven experience as a Project Manager delivering complex technology transformation projects and system implementations.
- Experience implementing workforce management, scheduling, rostering, or optimisation platforms would be advantageous.
- Strong track record of delivery in a federated or multi‑business environment.
- Excellent stakeholder management skills, including engagement with senior operational leaders.
- Strong commercial, risk management, and governance experience.
- Ability to translate operational needs into technology solutions and vice versa.
- Experience within the transport sector or other sectors with a significant front line workforce such as retail or hospitality.
- Direct experience implementing HASTUS or similar workforce planning and scheduling systems would be highly desirable.
- Experience of delivering Global Projects.
About the Opportunity
This is a high-impact role within a significant global transformation programme, offering the opportunity to work across international teams and contribute to the evolution of the business operations at scale.
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