F&B Manager

Duties & Responsibilities

• Lead the Food & Beverage department to deliver on the hotel’s purpose, brand promise, and strategic priorities.
• Oversee operations across all venues, ensuring service excellence, guest satisfaction, and strong financial performance.
• Develop and implement F&B marketing and social media strategies in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and business plans, proactively controlling costs and maximising profitability.
• Drive upselling, menu engineering, and innovative concepts to stay competitive and exceed guest expectations.
• Support and coach colleagues through regular training, communication, and performance reviews, fostering a positive team culture.
• Ensure compliance with all financial, legal, health & safety, and hotel policies.
• Collaborate with leadership and other departments to ensure smooth operations and overall hotel success.

About you

You are a dynamic Food & Beverage leader with a strong balance of strategic vision and hands‑on operational expertise. Passionate about creating exceptional guest experiences, you inspire and coach your team to deliver personalized, high‑quality service every day. You are commercially astute, with proven experience driving revenue, profitability, and brand visibility across multiple venues. Adaptable and collaborative, you thrive in a fast‑paced environment while fostering a culture of care, growth, and innovation.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

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