Detention Custody Officer – Gatwick AP

Overview

Detained Custody Officer (DCO) – Gatwick Airport, Airport BasedSalary: £32,635.00 based on a 42‑hour week.As a Detained Custody Officer you will ensure the safety, welfare andsecurity of detained immigration residents, maintaining compliancewith immigration procedures and a respectful, professional environment.

Responsibilities

• Escort and transport immigration residents within the UK in a smallminibus‑sized vehicle, ensuring safe and secure travel.
• Provide care to immigration residents at a fixed location(Gatwick Airport DCO Base), maintaining high security and safetystandards while treating all residents with dignity and respect.
• Work a mix of day and night shifts to cover a 24/7, 365‑day operation.
  • Flexible shift pattern with up to one year of advance planning.

Training & Apprenticeship

• 4‑week fully paid training course including control and restrainttraining.
• 13 months on‑the‑job mentoring and assessments leading to anaccredited Level 3 Apprenticeship in Detention and Custody.

Qualifications & Requirements

• UK Citizen, Commonwealth Citizen with indefinite leave toremain (not through marriage), or an EEA Citizen.
• Valid UK passport – passports with expired visas or outdatedinformation are not accepted.
• Continuous residence in the UK for the past 3 years with nosingle absence over 3 months.
• Pass an Enhanced DBS check, employer referencing (last 5 years), andCounter‑Terrorist Check (CTC) vetting.
• Full UK manual driving licence (at least 12 months experience) withfewer than 7 points and no driving bans in the last 12 months.
• Over 21 years of age.
• Strong communication and interpersonal skills, calm and non‑judgementalapproach, problem‑solving abilities, and the ability to stay composedunder pressure.
• No prior experience or qualifications required – full training andsupport will be provided. Experience handling challenging situationsor working with people in distress is a plus.

Benefits

• Structured shifts for work‑life balance, up to a year in advance.
• Career growth: Level 3 Apprenticeship with opportunities forleadership roles.
• Full support for personal development and career progression.
• Free parking and uniform.
• Access to online GP services, share options, generous holidayallowance, pension and life assurance.
• Reward & Recognition scheme.
• Various discounts (cinema, online shopping, leisure, holidays, health& wellbeing benefits) and eligibility for a Blue Light discount card.

Application Process

• Successful candidates will be invited to an assessment processwhich includes an interview, capability assessments and full vettingscreening.

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