Job Description
Purpose of the role: Responsible for broader, strategic objectives across multiple projects, with a long-term, cross‑functional focus.
Responsibilities
- Scope Management: Oversees a collection of related projects that together aim to achieve broader strategic business objectives and ensures alignment with the organization’s goals.
- Strategic Focus: Focuses on strategic, high‑level outcomes and ensures the overall success and continuous alignment of projects to the business strategy.
- Time Horizon: Works over a longer time horizon, managing programs that span months or years and involve multiple phases and projects.
- Stakeholder Management: Manages a wide range of stakeholders across various projects, including executives, project managers, and external clients, ensuring communication and alignment across all projects within the program.
- Risk and Issue Management: Manages risks and issues at a higher level, focusing on cross‑project dependencies and potential impacts on the broader program or business strategy.
- Resource Management: Allocates resources across multiple projects, balancing priorities, and ensuring efficient use across the program.
- Financial Management: Manages the overall program budget, tracks the financial health of multiple projects, and ensures that the program as a whole delivers value.
- Metrics: Measures success based on cumulative benefits delivered by all the projects within the program, evaluating business outcomes, value creation, and alignment with strategic goals.
- Change Management: Handles change at a macro level, ensuring that changes across projects are managed cohesively and do not negatively impact the overall program.
- Director Expectations: Manages a business function, influences policy and procedures, leads a large team or sub‑function, and acts as a deep technical expert and thought leader.
- Provides expert advice to senior functional management and committees to influence decisions made outside of own function.
- Manages, coordinates, and enables resourcing, budgeting, and policy creation for a significant sub‑function.
- Escalates breaches of policies or procedures appropriately and fosters compliance with regulations.
- Monitors and influences the external environment, regulators, and advocacy groups on behalf of the organization.
- Uses interpretative thinking and advanced analytical skills to solve problems and design solutions in complex or sensitive situations.
- Exercises management authority to make significant and strategic decisions or recommendations within own area.
- Negotiates and influences stakeholders at a senior level internally and externally.
- Serves as the principal contact point for key clients and counterparts in other functions and business divisions.
Leadership Behaviours
- Listen and be authentic.
- Energise and inspire.
- Align across the enterprise.
- Develop others.
Key Focus Areas
AI, including Generative AI and advanced Machine Learning, is a strategic priority and a critical catalyst in transforming how the organization designs, builds, and operates its technology platforms. The executive will shape and orchestrate the end‑to‑end AI transformation agenda, ensuring successful integration of AI capabilities into critical business platforms and operating models.
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