Purpose of the role
To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service.
Accountabilities
Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and customer feedback to support the product development process and communicate key findings to relevant stakeholders to improve product offerings.
Response to customer inquiries, resolution of issues, and provision of guidance on product usage.
Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.
Vice President Expectations
To contribute or set strategy, drive requirements and make recommendations for change.
Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
If managing a team, they define jobs and responsibilities, plan the department’s future needs and operations, counsel employees on performance, and contribute to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, aligning strategic and tactical priorities, balancing short and long‑term goals, and ensuring budgets and schedules meet corporate requirements.
People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver consistently excellent standards. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
For an individual contributor, they will be a subject matter expert within their discipline, guide technical direction, lead collaborative, multi‑year assignments, guide team members through structured assignments, identify the need for inclusion of other specialisms, train, guide and coach less experienced specialists, and provide information impacting long‑term profits, organisational risks, and strategic decisions.
Advise key stakeholders, including functional leadership teams and senior management, on functional and cross‑functional areas of impact and alignment. Manage and mitigate risks through assessment, supporting control and governance agendas. Demonstrate leadership and accountability for managing risk and strengthening controls related to the work the team does.
Collaborate with other areas of work, provide business‑aligned support, stay up to speed with business activity and strategies, create solutions based on sophisticated analytical thought, and adopt research outcomes in problem‑solving processes.
All colleagues will be expected to demonstrate the Barclays Values – Respect, Integrity, Service, Excellence, and Stewardship – and the Barclays Mindset – Empower, Challenge and Drive.
Join us as a Senior GPS Product Manager
Design, build and manage products on an end‑to‑end basis that generate sustainable returns by helping clients to achieve their business ambitions. In the Global Payments Solutions FIG Payments team, products include Clearing in EUR, GBP and other currencies, access to domestic banking infrastructure in the UK and Europe, and specific Treasury solutions such as CLS and CREST cash settlement.
To be successful in this role, you will have:
- Experience of working with technology to deliver solutions – problem solving, planning & resourcing, innovation and continuous improvement.
- Knowledge of UK payment schemes.
- Experience with setting product strategy and roadmaps.
- Experience working in a strong regulatory environment with attention to detail.
Desirable skills include:
- Knowledge of Bacs.
- Knowledge of FPS.
- Knowledge of Cheque Imaging.
- Knowledge of CHAPS.
- Knowledge of Agency Banking, including Bank Reference Data Rules.
- Knowledge of regulatory environment related to Payments (PSD2, Wire Transfer Regulation, etc.).
- Knowledge of SWIFT FIN and/or ISO 20022 XML formats in the interbank, customer‑to‑bank and bank‑to‑customer contexts.
- Experience of product ownership in a financial services organisation.
- Working knowledge of the full range of business disciplines: compliance, operations, service, sales, marketing, IT, finance, HR, and risk.
- Comprehensive understanding of product lifecycle discipline.
- Extensive experience of global cash management, including core requirements of customers across multiple countries.
- SOUND understanding of market trends and dominant issues.
This role will be based in London but other locations will be considered.
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