Company: Smartsheet
Location:
Job Description:
Smartsheet is seeking a Tier 2 Support Escalation Specialist in the United Kingdom. This role involves handling escalated technical cases, thoroughly investigating issues, and working with customers to provide solutions. Strong problem-solving and communication skills are essential.
The ideal candidate should have over 2 years of experience in a support capacity, especially within a SaaS context, and be knowledgeable in cloud applications and basic programming.
The position offers a range of perks including employer-paid medical and dental plans, flexible working options, and opportunities for professional growth.
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Posted: July 7th, 2026