Company: East and North Hertfordshire Teaching NHS Trust
Location: Stevenage
Job Description:
We are recruiting for a Digital Advanced Network and Telecoms Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Support monitoring and reporting on all telecoms systems, network switches and devices, maintaining patching levels and documenting action plans for resolution. Work with the project lead on new projects/programmes and any BAU upgrades/projections from a 3rd line perspective.
Responsibilities
- Support delivery of new and changed network and telecoms services, continually improving the efficiency of the Digital Department.
- Provide advice and assist the Digital Networks and Telecoms Lead ensuring effective delivery of network and telecoms services.
- Assure that quality implementation and support services are provided, meeting NHS, government and/or industry standards.
- Participate in the on-call out-of-hours rota for the networks and telecoms team.
- Provide support to trust projects, delivering against an agreed work plan.
- Ensure that all network and telecoms hardware and software meet security requirements identified by the Trust, the NHS and other pertinent organisations.
- Review helpdesk support calls to identify repetitive problems that can be resolved by developing solutions to improve support efficiency.
- Contribute to the creation and development of a knowledge base, keeping it updated regularly to capture solutions for future reference.
- Participate in team, project or other meetings where it is appropriate for a member of the Digital Networks and Telecoms team to attend.
Our Hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
Benefits
We are committed to a positive work-life balance for our employees. Entitlement to flexible working patterns is available and requests are formally considered to support the needs of both staff and service.
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Posted: July 7th, 2026