ITSM Platform Engineer: Change, AI Ops & Jira Service

hackajob is collaborating with Barclays to find an ITSM Platform Engineer for their London office. This role involves designing, configuring, and improving the ITSM platform for a CI/CD environment.

Key responsibilities include owning ITSM change enablement workflows within Jira Service Management, integrating various ITSM capabilities, and ensuring effective change management. Candidates should have hands-on experience with ServiceNow and the ability to design and scale ITSM workflows.

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