ServiceNow Implementation Lead – CX/EX Workflows

Company: Capgemini
Apply for the ServiceNow Implementation Lead – CX/EX Workflows
Location: Newcastle upon Tyne
Job Description:

Capgemini is seeking a ServiceNow Platform Implementation Solution Specialist based in Newcastle upon Tyne. This technical role involves developing and customizing ServiceNow solutions to enhance customer and employee experiences.

As a key member of the Digital Customer Experience team, you’ll design solutions, utilize ServiceNow’s Experience Layer for intuitive interfaces, and integrate applications with external systems. Security clearance is required, along with flexible working arrangements offered.

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Posted: July 7th, 2026