Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. Contractual base: Yeading. All posts are temporarily based at Uxbridge. Successful applicants will start at Uxbridge but will work from Yeading when it reopens in 2028.
London Weighting allowance: £4,000 per year. Salary: £35,663 per annum.
Job Summary
The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides services used by colleagues across the country, focusing on user experience, security, continuous improvement, and sustainability. The Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help maintain and develop modern, cloud-hosted IaaS and leverage cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to modernise our estate.
Responsibilities
- Maintenance of core infrastructure services through incident and problem management.
- Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
- Drive automation throughout the core infrastructure estate.
- System monitoring and maintenance of servers, networks, backups, and end-user devices to ensure optimal performance and uptime.
- Deploy and configure servers, end-user device software, networking equipment, and enterprise software according to organisational standards.
- Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
- Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
- Manage Junior Infrastructure Engineers.
Great line management is important to us, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options to encourage a healthy work-life balance.
Person Specification
- Confident communicator and team player.
- Real interest in modern IT platforms.
- Drive for continuous improvement.
- Passion for delivering quality and results.
- Embraces new technologies to deliver the right solution.
- Strong willingness to continually develop and learn.
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