Test Assurance Analyst

Responsibilities

• Review testing documentation, evaluate quality risks, validate evidence, and highlight gaps or weaknesses across internal teams and suppliers.
• Support the implementation of Xoserve’s Test Assurance framework and contribute to improving the maturity, consistency, and transparency of testing across the organisation.
• Embed Test Assurance standards, governance controls, and best practices across all change and BAU initiatives.
• Participate in quality gates, assurance checkpoints, and release readiness assessments.
• Validate that testing activities follow risk‑based testing principles and align with organisational quality controls.
• Contribute to continuous improvement of Test Assurance frameworks, processes, and metrics.
• Review testing documentation from internal teams and suppliers to confirm completeness, coverage, and compliance with Test Assurance standards.
• Analyse test evidence, requirements, and associated risks to assess testability and ensure adequate test coverage.
• Identify gaps, inconsistencies, defects, or quality issues in testing approaches or outputs, escalating where appropriate.
• Maintain clear traceability of assurance findings to requirements, risks, and defect insights.
• Assist in the oversight of supplier‑led testing activity, validating adherence to agreed testing approaches, quality standards, and contractual obligations.
• Review supplier outputs and raise queries or challenges where evidence is insufficient, unclear, or inconsistent with expectations.
• Build strong working relationships with internal teams, suppliers, and stakeholders to promote transparency and alignment.
• Communicate assurance findings clearly, objectively, and constructively for a range of audiences.

Qualifications

• ISTQB Foundation certification or above.
• Experience supporting or contributing to testing activities across the full software delivery lifecycle.
• Strong understanding of testing methodologies, including test design, planning, execution, and defect management.
• Ability to review test cases, evidence, and defect information to identify gaps, risks, or quality issues.
• Strong analytical skills with high attention to detail.
• Experience producing structured documentation such as assurance notes, evidence reviews, or quality assessments.
• Comfortable working within governance, quality assurance, or audit‑like frameworks.
• Ability to identify and drive improvements, with a continuous improvement mindset.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Experience working in complex delivery environments with multiple teams and suppliers.
• Exposure to quality assurance functions, test governance, or assurance frameworks.
• Experience in the gas, energy, utilities, or other regulated industries.
• Awareness of large‑scale data platforms, industry systems, or data‑driven solutions.

Equal Employment Opportunity Statement

Xoserve is an equal employment opportunity employer, and we are building a diverse, inclusive, and authentic workplace for everyone.

Benefits

• A competitive annual salary up to £45,000 per annum, reflective of your skills and experience.
• Discretionary individual performance bonus linked to your overall contribution.
• Generous pension scheme to support your long‑term financial wellbeing – up to 12% employer contribution.
• Life insurance providing peace of mind for you and your family.
• 33 days annual leave (including Bank Holidays) to rest and recharge.
• Income protection to support you should illness or injury prevent you from working.
• Enhanced annual leave options, including the ability to purchase additional holiday each year.
• Enhanced family‑friendly policies.
• Access to contributory Private Medical Insurance for you and your family (Bupa).
• Health cashback plan for you and up to four dependent children (Medicash).
• 24/7 virtual GP, plus remote Physiotherapy, Mental Health Support, and Medical Second Opinion (Help@Hand).
• Electric Vehicle Salary Sacrifice Scheme (Octopus EV).
• Free, confidential Employee Assistance Programme (LifeWorks).
• Commitment to ongoing learning and development opportunities.
• Financial support for one annual professional membership subscription.
• A wide range of wellbeing initiatives.
• Discounts on high‑street retailers, supermarkets, cinema tickets, holidays, and more.
• Paid volunteering hours to support our local communities.
• Opportunity to take part in our twice‑yearly employee events, social activities, and ongoing engagement initiatives.

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