Job title: Senior Finance Manager – ISP Revenue
Office location with Hybrid working: Hammersmith
About the role and the Team
Business Partner the ISP Leadership team and their direct reports by providing financial analysis, challenge and insight. The role is critical to improving the level of business partnering, influence and financial management across a rapidly growing business.
Utilise robust, relevant financial models and commercial analysis to support commercial decisions and Budget delivery. Provide financial support relating to business cases, trading and pricing activity. Manage revenue forecasting and budgeting processes. Provide support to new/growing business areas such as Voyager and Business.
The role will work closely with other finance colleagues in Commercial Finance, FP&A and Central Finance to drive ambitious revenue growth, financial planning, reporting and governance across ISP revenue.
What will you be doing?
Commercial Analysis and Performance Management
- Prepare business cases and commercial analysis to evaluate new products, propositions, pricing strategies
- Work with the commercial teams to analyse trends, performance against targets and management of risks/opportunities to optimise revenue performance
Reporting and Control
- Preparation of month end departmental packs, and finalising monthly close, working with Senior Commercial Finance Analyst, FP&A and Central finance, and completing value add insight and impact assessment, combining both financial and non-financial data to drive action
- Work with the Senior Finance Analyst and Analyst to define and maintain a relevant and insightful suite of revenue/ARPU reports
- Constantly seeking efficiencies and improvements in reporting and insights based on business needs, changing trends and system developments
- Work with Customer Finance, FP&A and Accounting to ensure integrity of reporting and processes, and financial control
Forecasting and Planning
- Working with FP&A to drive budget and re-forecasts, feeding in detailed plans
- Work closely with FP&A and team to produce Long Term Plan updates
- Work with Head of Commercial Finance and Senior Commercial Finance Analyst to provide additional analysis and commentary for monthly Board packs
Decision Support
- Business partner strategic/new revenue areas such as off-net, Business and Business Development to ensure robust commercial support across all of ISP
- Ad-hoc analysis to support Head of Commercial Finance and Director of Commercial Finance and business partners as required
- Supporting Head of Commercial Finance and leading on “Deep Dive” analysis and presentation of Board slides, at request of the board
- Working cross-functionally with divisional teams and other areas of business including BI, Data, Strategy to drive actions from month end reviews
Line Management
- Coach and develop one direct report, aligning objectives with business delivery with analyst development plans
What we are looking for?
- Qualified accountant (ACA, ACCA, CIMA, or equivalent credential)
- Hands-on experience in budgeting, forecasting, month-end close processes, and variance analysis
- Previous experience working with senior non-financial stakeholders – translating financials and data analysis to influence decision making
- Ability to translate data analysis into meaningful insight to drive actions
- Attention to detail with ability to focus on wider implications
- Strong numerical aptitude
- Experience working in the telecommunications industry – DESIRABLE
- Experience with Sage and Tableau/Data visualisation tools – DESIRABLE
Why work for us?
We are proud to have been recognized as the Which? Great Value Broadband Provider in March 2026. In 2023, we were voted Broadband Provider of the Year at the Uswitch Telecoms Awards by 20,000 customers and received the Fair Terms Gold Award. Additionally, we have earned the Great Place to Work Certification (2022–23) and were named among the UK’s Best Workplaces for Wellbeing (2022).
Going beyond the expected
Whatever we’re doing – whether we’re liaising with property professionals, delivering our network, or installing in a customer’s home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter, together
- We stay focused
- We strive for excellence
Some of our key Benefits
- Global Remote working for up to 2 week per year for those who are able to work remotely
- 25 days’ paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
What happens next?
- You apply
- We carefully review your application
- We’ll get back to you — even if it’s a no (for now)
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