Operational Support Analyst

Company: John Lewis Partnership
Apply for the Operational Support Analyst
Location: Bracknell
Job Description:

About the role

As an Operational Support Analyst you will drive financial accuracy and process improvement across Central Transport. You will lead reporting for monthly and yearly closures, manage budget forecasting, and oversee cost allocation and fleet analysis. By collaborating with finance business partners and fleet operators, you will provide critical insights to support our strategic financial goals.

At a glance

  • Contract Type: 12 month contract – Fixed Temporary Contract (secondment)
  • Location: Bracknell Head Office
  • Working pattern/flexible working: Hybrid – around 3 days a week in the office
  • Hours of Work: 35 hours per week
  • Salary: £40,000 – £58,500 per annum, depending on skills and experience

Key Responsibilities:

  • Providing detailed reporting to facilitate monthly and yearly closure within central finance teams.
  • Working alongside key stakeholders, including finance business partners, fleet operators and workshop managers to establish robust processes for accurate reporting and process improvement (KPIs across workshops).
  • Playing a key role in the budgeting and forecasting process across Central Transport.
  • Managing the vehicle leasing process, coordinating between Partnership and banking partners.
  • Providing detailed variance analysis and assisting in the coordination of the yearly budgeting process.
  • Managing all collation and analysis for Partnership-wide cost allocation, ensuring central finance teams receive necessary data in a timely manner.
  • Coordinating all reporting and analysis for fleet costs across the Partnership.
  • People‑managing two Operational Support Technicians.

Essential skills you’ll need:

  • Intermediate/advanced Google Sheets/Excel skills.
  • Knowledge of budgeting and providing key management information.
  • Knowledge of fleet operations including vehicle workshops and KPIs.
  • Knowledge of vehicle leasing processes.
  • People management experience.

Desirable skills:

  • Knowledge of Key2 fleet management application.
  • Knowledge of car schemes, including company cars and employee car ownership schemes.

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Posted: July 7th, 2026