We are recruiting for an experienced Temporary Credit Controller to support a key finance project for a well-established manufacturing and engineering business based in Cannock, Staffordshire.
Our client is a reputable UK manufacturing and engineering organisation based in Cannock with over 30 years of experience delivering specialist solutions across a variety of sectors.
The Temporary Credit Controller, reporting to the Finance Director will support a dedicated aged debt recovery project focused on accounts with balances exceeding 180 days outstanding. The successful candidate will take ownership of a portfolio of overdue accounts, working systematically through the debt collection cycle to maximise collections and resolve barriers to payment.
Key Responsibilities
- Manage a portfolio of aged debt accounts, with a primary focus on balances aged 180 days and over.
- Accurately allocate incoming customer payments and investigate unallocated cash.
- Proactively chase outstanding debt via telephone, email and written correspondence.
- Follow the complete debt collection cycle from reminders and follow-ups through to formal escalation and recovery action.
- Draft professional escalation emails and collection correspondence for overdue accounts.
- Investigate and resolve invoice, purchase order, delivery and pricing disputes preventing settlement.
- Work closely with internal departments to achieve prompt query resolution and remove payment obstacles.
- Maintain accurate records of customer communications, commitments and collection activities.
- Escalate high-risk accounts appropriately and recommend next-step actions.
- Liaise with third-party debt collection agencies and monitor progress on referred accounts.
Desired Qualifications
- Previous experience in a Credit Control, Accounts Receivable or Collections position.
- Proven track record of recovering aged debt and improving cash collections.
- Strong understanding of the end-to-end debt collection process.
- Strong organisational skills and attention to detail.
- Ability to work onsite in the Cannock offices.
Competitve salary / day rate
EA First Ltd are acting as an Employment Agency for this temporary vacancy.
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