Marketing Communications Manager

• HOURS: 35 hours, full time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
• Media & Creative Campaign Delivery: leading the end-to-end delivery of integrated media and creative communications campaigns across paid, owned and earned channels, driving brand and product growth, customer engagement and commercial performance
• Matrix Collaboration: Partner across Full Funnels and Accelerator teams to unlock growth and deliver integrated campaigns
• Creative Excellence: Develop bold, insight-led creative with world-class agencies to deliver best in class, award winning work
• Innovation & Improvement: Anticipate trends, test new ideas, and scale what works to boost effectiveness and drive business growth
• Line Management: Inspire and guide a high-performing team, fostering collaboration, accountability, and continuous learning
• Budget Management: Manage budgets with rigor, ensuring accurate planning, PO control, and reporting
• Governance: Maintain compliance and risk standards, ensuring all activity meets FCA and Group requirements

Benefits

• A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.

Requirements

• Controls & Governance: Experienced in managing significant budgets and ensuring compliance with FCA and Group risk frameworks, maintaining the highest standards of governance and control.
• Experience helps, but attitude is everything — bring your best and help Britain prosper.
• Campaign Leadership: A minimum 5+ years of development and execution of end-to-end integrated communications delivery of high-profile, multi-channel campaigns including AV, Social, Influencers, OOH, Print, Digital, Website and Internal activations. Manage workflows, partners, and agencies to deliver on time, on budget, and on brief, driving measurable impact.
• Media & Innovation: Deep understanding of traditional and emerging media, leveraging data to test, scale, and stay ahead of changing customer behaviours.
• We want energy, ideas, and a ‘can-do’ attitude. If you’re proactive, resilient, and thrive in a fast-paced environment, you’ll fit right in.
• Creative Development: Proven ability to create bold, data-driven work with top agencies and senior customers, optimising performance through clear targets and continuous improvement.
• Collaboration & Leadership: Skilled at navigating complex plans across diverse teams within a matrix organisation, bringing clarity, energy, and solutions to keep delivery on track.

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