At Virgin Atlantic, we believe in the extraordinary power of people to reshape what’s possible.
With our bold ambition to become the most loved travel company, we’re redefining aviation through innovation, inclusivity, and a culture that puts people first. Individuality isn’t just welcomed — it’s celebrated.
In a nutshell
At Virgin Atlantic, we’re driven by a passion for delivering safe, reliable, and exceptional flying experiences. We’re looking for an Engineering Operations Manager to play a critical role in ensuring our aircraft operate safely and efficiently across our global network.
As a key member of the Engineering Operations leadership team, you will oversee day-to-day engineering operations, ensuring aircraft depart safely and on time. You’ll lead operational decision‑making, manage technical teams, and provide oversight of short‑term maintenance planning while driving performance, safety, and customer experience.
You’ll also lead and develop a high‑performing Technical Operations team, ensuring world‑class standards across engineering operations worldwide.
Key responsibilities
- Lead operational control and decision-making, including AOG (Aircraft on Ground) recovery and disruption management
- Oversee the immediate maintenance planning window, ensuring compliance and operational efficiency
- Provide 24/7 technical and operational leadership, including crisis management support
- Drive safety, regulatory compliance, and risk‑based decision‑making
- Collaborate cross‑functionally with Engineering, Flight Operations, and wider business teams
- Manage team performance, development, and engagement
- Drive continuous improvement through root cause analysis and reliability initiatives
- Ensure accurate reporting, delay attribution, and cost control
About you
- Proven leadership experience in an aviation engineering or technical operations environment
- Strong knowledge of EASA, CAA, and airworthiness regulations
- Skilled in operational decision‑making under pressure, with a focus on safety and customer impact
- Excellent communication and stakeholder management skills
- Analytical mindset with the ability to interpret complex data and drive insights
- EASA Part 66 B1/B2 Licence or Degree/HND in a relevant engineering discipline
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