Audio Visual Service Engineer – Maidenhead

Salary: £30,000 – 45,000 per year

Requirements

• 4 years audio-visual experience in installation, onsite, or tech support
• Ability to terminate cables, particularly Cat5/6, RS232, and Audio TRS
• Knowledge of audio room acoustic optimization within various environments
• Effective communication skills at all levels, especially client-facing
• Good numeracy and written skills
• Organized with the ability to prioritize workload while dealing proactively with clients
• Quick response to service desk tickets
• Ability to work individually and as part of a team
• Good timekeeping and professional appearance
• Fully compliant with The Health and Safety at Work Act 1974
• Clean driving license and current passport holder
• AVIXA CTS certification
• Networking knowledge, especially identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP (desirable)
• Crestron P101, Extron School of AV, Cisco CCIP, and Microsoft Teams core skills (desirable)

Responsibilities

• Provide field-based service and support to clients
• Service and support audio-visual, video conferencing, pro audio, and control equipment
• Diagnose faults, remove, repair, test, implement, and operate audio-visual, video conference, display, and presentation tech
• Carry out preventative maintenance visits and train end users as needed
• Perform post-implementation fault finding, testing, and repair of audio-visual equipment
• Ensure site cleanliness and adherence to rules and H&S procedures
• Provide adhoc on-site tech cover for annual leave and sickness
• Complete post-job and PM reports
• Provide phone and email tech support
• Conduct product research and development for client requirements
• Continue personal development plan and applicable training
• Maintain awareness of IMS and Quality Policy

Technologies

• Cisco
• Support
• Firmware
• Hardware
• Scala

More

We are a leading audio-visual solutions provider, dedicated to delivering exceptional service to our clients. Our team is located in Maidenhead, and we value initiative and collaboration. Offering a competitive salary up to £45K based on experience, our benefits include 28 days holiday plus bank holidays, a car allowance, a matching pension scheme after one year of service, and health coverage after 6 months. We also provide a bonus scheme tied to company performance and a daily drink allowance. Join us as we strive for excellence in every project.

last updated 27 week of 2026

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