Rooms Division Manager

We have an exciting opportunity for a Rooms Division Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Proven experience in a Rooms Division Manager, Front Office Manager, or senior hotel operations role
• Strong leadership skills with the ability to manage, inspire, and develop teams across multiple departments
• Excellent communication, problem solving and decision-making abilities
• Passion for Excellent Customer Service
• Flexibility to work shifts, weekends, and public holidays as required

The Role:

• Recruit, train and manage the Front Office, Porterage, Reservations and Housekeeping departments
• Lead and support department heads to maintain high standards of service, cleanliness, and guest satisfaction
• Monitor occupancy levels, room availability, and support the hotel’s commercial performance through upselling opportunities
• Manage departments budgets and drive operational efficiencies
• Uphold and enforce health & safety, fire safety, and cleanliness standards across all rooms and public areas

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

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