Detention Custody Officer – Gatwick VB

Company: Mitie Group plc.
Apply for the Detention Custody Officer – Gatwick VB
Location: Tinsley Green
Job Description:

Position Overview

Detainee Custody Officer – Gatwick Vehicle Base. Salary £31,080.00 per year based on 40 hours per week.

Key Responsibilities

  • Escorting and transporting immigration residents within the UK in a small minibus‑sized vehicle.
  • Providing care to immigration residents at a fixed location within the Vehicle Base.
  • Maintaining high security and safety standards while treating residents with dignity and respect.
  • Working a mix of day and night shifts, covering a 24/7, 365‑day operation.

Training & Development

Full 4‑week paid training course, including control and restraint training, followed by on‑the‑job mentoring and assessments leading to an accredited Level3 Apprenticeship in Detention and Custody.

Benefits

  • Work‑life balance with structured shifts and advance scheduling (up to 1 year).
  • Career growth opportunities from Level3 Apprenticeship to leadership roles.
  • Free parking and uniform.
  • Paid training, generous holiday allowance, pension and life assurance.
  • Health and wellbeing benefits, online GP services, share options, and rewards & recognition scheme.
  • Discounts on cinema, shopping, leisure centre memberships, holidays, health & wellbeing, and Blue Light discount card.

Essential Requirements

  • UK Citizen, Commonwealth Citizen with indefinite leave to remain, or an EEA Citizen with a valid UK passport.
  • Residency in the UK continuously for the past 3 years, with no single absence over 3 months.
  • Pass Enhanced DBS check, employer referencing for the last 5 years, and Counter‑Terrorist Check (CTC) vetting.
  • Valid full UK manual driving licence with at least 12 months experience, fewer than 7 points, and no bans in the last 12 months.
  • Over 21 years of age.
  • Strong communication and interpersonal skills, calm and non‑judgemental approach, problem‑solving ability, and ability to stay composed under pressure.
  • Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.

Application Process

Successful candidates will be invited to an assessment process which includes interview, capability assessments, and full vetting screening.

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Posted: July 7th, 2026