Duty Security Officer

Responsibilities

• Maintain all Mandarin Oriental Hyde Park standards to the highest level, delivering a prompt and courteous service at all times.
• Assist the FLHSS Manager in all aspects of the Security Department and, in the absence of the FLHSS Manager, undertake responsibilities as directed.
• Obtain witness statements and write incident reports.
• Record all relevant incidents in the Door Occurrence Book.
• Comply with the Code of Practice for Security Staff.
• Undergo training in First Aid emergency techniques and fire safety.
• Investigate, administrate and report all accidents with an emphasis on incidents legislated by RIDDOR.
• Conduct bag and locker searches only in accordance with company guidelines.
• Play a key role in the Security team to support the luxury experience for guests worldwide at one of the world’s best hotels.

Benefits

• Complimentary stays at hotels across the group.
• Highly competitive salary within the luxury London hotel sector.
• Team member discounts on hotel stays and dining across the group.
• Free laundry and complimentary meals whilst on duty.
• Colleague recognition and reward programmes.
• Exciting range of learning and development programmes.
• Opportunities for promotion and transfers across the group.
• Colleague social events and wellness programmes.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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