Reporting to: Head of Distribution, Viewer Experience, Media & Entertainment Purpose: To manage and grow ITV’s footprint across a designated portfolio of distribution partners. This is a hands‑on Partner Management role that ensures that ITV’s commercial interests and audience growth objectives are delivered through robust partner relationships and data‑driven insights.
Key responsibilities
Partner Account Management & Growth
Portfolio Management: Lead the day‑to‑day management for a defined set of partners (e.g., Roku, Microsoft, PlayStation), serving as the primary point of contact for operational and commercial queries for ITV’s AVOD and SVOD propositions.
Strategic Support: Assist the Head of Distribution in managing relationships with major “Big Tech” partners (Amazon, Apple, Google, Samsung) by executing specific tactical initiatives.
Engagement Driving: Collaborate cross‑functionally with Product, Marketing, and Insights teams to optimize ITVX visibility, discoverability, and content performance across all partner platforms.
Commercial & Contractual Oversight
Performance Management: Lead the end‑to‑end Quarterly Business Review (QBR) process. Transform complex platform data into compelling, insight‑led narratives that align platform activity with ITV’s growth objectives.
Negotiation Support: Support commercial negotiations for renewals and new technical feature integrations. Assist with the lifecycle from initial term‑sheet drafting to final signature, working closely with Legal, Business Affairs, and senior leadership.
Operational Excellence & Reporting
Data Translation: Serve as the team’s bridge between raw platform data and strategic action. Work with the Distribution Executive to ensure reporting is high‑quality, actionable, and ready for senior audiences.
Governance: Oversee specialized workstreams, such as the relationship with anti‑piracy vendors, and ensure internal compliance and reporting for senior leadership.
Stakeholder Coordination: Act as a subject matter expert for the broader Distribution team, ensuring that internal stakeholders (Product, Data, Strategy) are aligned with platform‑specific requirements and opportunities.
Skills you’ll need (minimum criteria)
- Ability to manage both internal cross‑functional stakeholders and external global partners with confidence and professionalism.
- Ability to distill complex platform performance metrics into clear, concise narratives that drive partner action and internal alignment.
- A proactive mindset, capable of managing multiple negotiation lifecycles and high‑priority projects simultaneously.
- Proven experience in supporting commercial contract negotiations within the digital media or streaming sector.
- Working knowledge of app deployment lifecycles and technical partner integrations, enabling effective collaboration with Product and Engineering teams.
Other things we’re looking for (key criteria)
- Highly comfortable manipulating and interpreting large datasets (Looker, Tableau, etc.) to drive commercial decision‑making.
- Proven experience in supporting commercial contract negotiations, specifically within the digital media or streaming sector with an understanding of app distribution models
- Deep understanding of app distribution models and streaming landscape (AVOD/SVOD) KPIs.
- Strong cultural alignment with ITV, with the ability to act as a brand ambassador and effectively communicate our core values and strategic vision in all partner negotiations.
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