Customer Service Team Lead | People-First Coach & Leader

Agria Pet Insurance is seeking a Customer Service Team Leader in Aylesbury to inspire and manage a team of Customer Service Agents. The role involves overseeing daily operations, ensuring high-quality customer service across multiple channels.

The successful candidate will have experience in a leadership role within customer service, possess strong communication skills, and have the ability to mentor and develop team members. The position offers a hybrid working model and competitive benefits including annual leave and wellness support.

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