Care Co:ordinator

Location: Camelford, PL32 9PQ

Salary: Discussed at interview

Hours: Full Time 40 hours : Permanent

The Role

Hartley Home Care are based in Camelford, offering top quality care services in the community to our customers, helping our clients receive support in the comfort of their home. Due to continued growth, we are looking to recruit an experienced Care Co:ordinator to join our team. The Care Co:ordinator plays a key role within the office by ensuring high quality care is delivered safely and effectively to people within the community.

Responsibilities Include

• Maintain accurate records and assess and review individual care plans
• Supervising, instructing, and supporting care staff in the field.
• Act quickly and efficiently to resolve any issues informing the relevant managers.
• Co:ordinate and rearrange care worker rotas and schedules (use of Birdie is an advantage)
• Ensuring that rotas are adequately staffed and you are prepared to provide flexibility and cover any changes through sickness, holiday and training.
• Supporting the Management Team in providing solutions to operational concerns or problems in order to continually improve services delivered.
• Build strong relationships with carers, families and health professionals (liaising over the phone).
• Understanding of safeguarding and person-centred care.
• Managing care workers and performing field-based duties whenever necessary.

Candidate

We are looking for candidates with the following skills and experience:

• QCF/NVQ Level 3 in management and/or Health and Social Care certificate (preferred)
• Previous experience in care coordination, healthcare, or scheduling roles (desirable)
• Excellent IT and administration skills
• Strong attention to detail
• This role requires a valid full UK drivers license and access to your own vehicle due to the travel involved.
• Organisational and communication skills
• Ability to work under pressure and manage workload
• Excellent telephone manner
• As Care Co:ordinator you will be responsible to the Duty Manager.

Benefits

• Competitive salary
• Holiday pay
• Supportive working environment
• Ongoing training and development
• Pension scheme

We are unable to provide visa sponsorship for this position.

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