Assistant CYP Commissioning Manager

Seax House, Chelmsford CM1 1QH (Headquarters) – The second office day can be in an another office location across Essex

The ICB Strategic Commissioning team is responsible for an exciting and diverse portfolio inclusive of Babies, Children and Young People, Learning Disabilities, Autism, SEND and Specialised Commissioning. Our work necessitates strong partnership working, collaboration with a broad range of stakeholders and ambitious aspirations for our population.

This post is responsible for supporting the development of improved performance and service delivery in a range of service areas across the childrens health landscape, promoting service improvement and leading on a range of programmes addressing performance and service issues, working with partners to support implementation.

Main duties of the job

The successful candidate will have experience of leading projects in acommissioning function with demonstrable knowledge and expertise of local and national plans to improve outcomes for children and young people. We welcome applications from professionals confident to manage portfolios of work in place to address the population needs of children and young people across Essex. The post holder would be expected to;

Plan, develop and deliver project plans to ensure delivery within reasonable timeframes

Represent the ICB at stakeholder meetings

Work collaboratively, modelling inclusive, respectful and compassionate leadership

Listen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision making

Analyse complex health data and development of useful insights to inform decision making

Present information to key stakeholders

Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed

Implement policy and / or service developments related to Babies, Children and Young people

Seek out the patient voice and utilise it to inform service development and decision making

About us

NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.

We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.

Please note that the organisation does not hold a sponsorship licence.

Job responsibilities

ROLE PURPOSE / SUMMARY

The Greater Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Greater Essex, including Essex, Thurrock and Southend-on-Sea. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the Greater Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation.

The ICB Strategic Commissioning team is responsible for an exciting and diverse portfolio. This post is responsible for leading projects to improve performance and service delivery in a range of service areas across the childrens mental and physical health economy, promoting quality improvement and addressing performance and service issues, working with stakeholders to support implementation. Key to this is contribution to various SEND partnership plans alongside ICB Operational Planning frameworks and engagement with multiple stakeholder groups and representatives.

As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Nursing Directorate in delivering on the three fundamental shifts set out in the NHS 10-year plan:

• From Treatment to Prevention: Embedding preventative, personalised and population-based approaches to commissioning.
• From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
• From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence-based improvement.

KEY DUTIES AND RESPONSIBILITIES

To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:

Policy and service development

• Implement policy and / or service developments related to Babies, Children and Young People, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
• Ensure compliance with relevant ICB policies
• Use research, innovation and audits to inform service improvements or performance management
• To provide support and input into the development or amendments of any local policies and protocols to ensure children and young people are included in line with transforming care requirements.

Strategy and analysis

• Analysis of complex qualitative and quantitative data relating to Babies, Children and Young People
• Turns analysis into useful insights and reports that can be used to inform decision making and delivery
• Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
• Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
• Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services

Planning and organisation

• Plan, develop and deliver project plans relating to Babies, Children and Young People, ensuring appropriate governance, risk management, escalations and reporting
• Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
• Ensure accurate reporting and records management
• Support delivery and monitoring of business plan for Babies, Children and Young People

Communications and Partnerships

• Work collaboratively, modelling inclusive, respectful and compassionate leadership
• Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
• Comfortable presenting information and training to internal and external stakeholder groups
• Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed
• Effective engagement with patients and the public as required
• Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system
• Share complex and challenging information which may relate to service performance or staffing
• Able to manage conflict, find compromise and persuade based on evidence as needed

Financial and resource management

• Supports delivery of relevant project budgets for Babies, Children and Young People, including effective budget reporting as required
• Supports procurement of relevant services

Team management and capability building

• Support wider team development including overseeing recruitment, onboarding, development and performance management of team members
• Able to influence to deliver effectively through those not directly line managing
• Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
• Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
• Work collaboratively with system partners to facilitate transitional arrangements
• Maintain a focus on quality, safety and affordability during transition
• Supporting effective Information Asset Management for the team

Other

• Use initiative and work independently as needed to deliver on requirements of the role
• Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
• Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)

Flexibility and evolving responsibilities

As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.

KEY RELATIONSHIPS

The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:

• ICB senior leadership
• Information Governance team
• Health & Wellbeing Board officers
• Local Authority partners
• Education
• NHS Providers
• NHSEI regional partners
• VCFSE sector, local health entrepreneurs, campaigns groups and social media influencers and local employers

Person Specification

Qualifications

• Educated to Degree level (relevant focus) or equivalent managerial experience
• Evidence of sustained commitment to continuing professional development
• Demonstrable experience of commissioning across Education, Health or Care
• Qualification in PRINCE2 Project Management

Experience

• Experience managing projects in relevant commissioning functions as outlined in the ICB model blueprint
• Experience of delivering complex and contentious change and transformation projects
• Experience of managing sensitive situations with staff and stakeholders

Partnership and Communities

• Experience working across organisational boundaries in the development and delivery of projects
• Able to represent the organisation credibly and positively in internal and external meetings
• Able to effective influencing and challenge within areas of responsibility, escalating appropriately where necessary

Strategy and Analysis

• Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
• Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management
• Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership

People and Culture

• Line management experience, including supporting individual development and addressing under-performance, when necessary
• Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
• A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise

Governance and Assurance

• Experience delivering projects that require collective decision-making and how to negotiate success in those situations
• A good understanding effective corporate governance and the route for decision making within the ICB

Personal Attributes and Values

• Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system
• Self-motivated, confident and positive attitude, able to adapt to complex and constantly changing environments and prioritise workload within that context
• Takes personal responsibility and works with a high level of integrity Excellent interpersonal and communication skills

Senior CYP Physical Health Commissioning Manager

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