After Sales Team Lead: Customer Experience & Margin

Charles Trent Ltd is seeking a Customer Service Team Lead to manage the After Sales function in Poole. The role involves ensuring efficient resolution of customer issues while protecting company margins and maintaining customer trust.

The ideal candidate will have a proven track record in customer service management, strong leadership skills, and the ability to analyse data for continuous improvement. Benefits include staff discounts, a health cash plan, and increased pension contributions.

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