Overview
This post holder will be responsible for the management of the Volunteer Car Service across Wales. The role contributes to volunteer management, performance monitoring and continuous improvement through effective leadership, communication and governance, including oversight of training, wellbeing, assets, medicines and compliance with policies and standards.
Responsibilities
- Communicate effectively with WAST Volunteers, staff representatives and managers and Volunteer Management team on a regular basis, both individually and at team meetings, establishing and maintaining good and productive two‑way service relations.
- Monitor standards of performance and recommend measures to improve compliance and address any deficits identified.
- Act as a key link between operational delivery and service management, identifying issues, escalating risks appropriately and supporting learning from incidents and concerns.
- Have a direct impact on volunteer wellbeing, service resilience and the Trust’s ability to deliver safe, sustainable services that support community resilience and organisational priorities.
Qualifications
The ability to speak Welsh is desirable. English and/or Welsh speakers are equally welcome to apply.
EEO Statement
We recognise the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seek to create an environment where diversity is celebrated and inclusivity matters. We encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
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