Be Part of a Vibrant Customer Care Team! – TEMP (ID:25370)

4 month temp | £14ph | Central London

The Role

• Acting as the first point of contact for customer enquiries via telephone
• Resolving queries efficiently while delivering a high standard of customer service
• Updating customer records and maintaining accurate information on internal systems
• Working closely with internal teams to ensure timely resolutions
• Managing follow-up actions and keeping customers informed throughout the process
• Supporting the team with general administration and process improvements where required

About You

• Previous customer service experience, ideally within a call‑based environment
• Confident and professional telephone manner
• A positive, friendly and empathetic approach
• Strong communication and problem‑solving skills
• Happy working as part of a busy, collaborative team
• Flexible to work 1–2 Saturdays per month (day off in lieu provided)

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