An exciting opportunity has arisen to join National Grid Electricity Distribution’s Control Centre Leadership Team as a Network Operations Manager, based at Pegasus, Castle Donington. This operationally critical role places you at the heart of network operations, leading the safe and continuous operation of the Control Centre within a 24/7/365 shift environment, while contributing to the wider leadership of the function. We are looking for a leader with a strong understanding of electricity distribution network operations and the governance that underpins them. You will be passionate about developing people, leading change, and creating a positive learning culture where colleagues feel empowered to speak up, challenge constructively and continuously improve. You will be a confident communicator who can inspire teams, build strong relationships and champion National Grid’s Values, helping to deliver excellence in safety, customer service and operational performance.
Main Responsibilities
- Maintaining HV and EHV system security and ensuring that operations are carried out within the Distribution Safety Rules and other appropriate Company policy.
- Ensuring compliance with Distribution and Grid Codes and other system safety rules.
- Leading and managing all Control Engineers and Senior Control Engineers when on duty.
- Drive the resolution of any matters that may affect safety, network security, or operations.
- Leadership and development of team members and managing performance of direct reports.
- Consulting with Control Managers of other systems.
- Monitoring external factors that may affect network security or performance and ensuring relevant wider business awareness.
- Managing the response to safety incidents and faults, providing guidance and making decisions.
- Submission of real-time and post incident reporting and the accurate recording of IIS data.
- Undertake project work required for improvement or change in the Control Centres.
- Supporting the work of the wider Control Leadership Team.
- Liaising with other business departments and stakeholders, internal and external.
- Day to day management of shift rotas.
- Efficient management of overtime and fatigue.
- Reporting and investigating operational incidents, near misses and any other relevant incidents.
- Ensuring timely and effective communication with the National Energy System Operator (NESO) by approved means as necessary to maintain DNO or UK Energy Security.
- Leading and coordinating the Control Centre(s) response to network emergencies or unplanned events, such as demand control or ESR, and associated communication dissemination.
- Facilitating the provision of training for Control Engineers.
- Liaising with transmission systems to mitigate the effects of 275/400kV faults or running arrangements.
- Facilitating a real‑time relationship with the DSO and their Energy Management Centre.
Qualifications and Eligibility
- The successful candidate must have a minimum of a level 4 (HNC or equivalent) in Electrical Engineering and extensive experience of electrical power systems, with knowledge of power networks.
- Must be able to demonstrate experience in leadership and decision‑making ability, as well as knowledge of UK emergency electricity procedures, codes and legislation.
- Must live no further than 60 minutes from the Control Centre.
- National Security Vetting: a background check is required. To meet national security vetting requirements, you must normally have been resident in the UK for at least five years for Security Clearance (SC) prior to the date of application.
- Exceptions to the five‑year rule include:
- you have been serving overseas with HM Forces or in some other official capacity as a representative of HM Government;
- you were studying abroad or were living overseas with parents.
Benefits
- Annual performance‑related bonus
- 28 days annual leave plus eight bank holidays
- Competitive contributory pension scheme (the company doubles match your contributions up to a maximum of 12 %)
- Annual Share‑Save plan
- Contributory health care for you and your family
- Support via the Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on‑site parking at all our main sites
Equal Opportunities and EEO Statement
As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We reward hard work and encourage ambition. National Grid is a fully inclusive, gender‑equality‑focused employer. We do not offer sponsorship for employment under the UK points‑based immigration system; applicants must have the right to work in the UK without requiring sponsorship now or in the future. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.
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