Product Solutions Architect

Responsibilities

• Technical ownership for a product or solution
• Influences product improvement plans
• Understands and articulates business challenges and opportunities for assigned product or solution
• Remains cognizant of industry changes, challenges and findings; integrates industry issues for customer benefit
• Provides recommendations for functionality improvements based on own/customer feedback
• Contributes to developing product architectural documentation for assigned products, in collaboration with product teams
• Engages in complex technical discussions with customers/partners to demonstrate new technologies and products specifications
• May present value proposition of products to customers/partners and other internal and external stakeholders (e.g., CX partners, Field, Sales Enablement and/or Engineering teams)
• Researches information and analyzes findings (typically on multiple technologies on a single platform) to articulate competitive differentiation
• Creates output/findings reports (e.g., hardware product breakdowns) to communicate findings to peer/senior team members
• Guides the creation of field/customer-facing technical collateral (e.g., technical white papers, deployment guides, methodology documents) for new products and technology releases

Qualifications

• Networking domain expertise and experience
• 10+ years in a TME, SE, or other similar customer-facing role
• Extensive customer and field experience, ideally covering both enterprises and service providers
• Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures
• Bachelor’s degree, preferably in computer science or engineering
• Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
• Excellent verbal and written skills and a willingness to present and defend your ideas
• Customer-focused self‑starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team
• Knowledge of Python or other programming languages is a plus

Cisco is an affirmative action and equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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