Mental Health | Learning Disabilities | Autism | Supported LivingMulti-site leadership | Strategic operational role | Growing provider
We are recruiting for an experienced Operations Manager to join a growing and highly regarded provider delivering supported living and complex community services for adults with Mental Health needs, Learning Disabilities, Autism and behaviours that challenge.
This is a senior leadership opportunity for somebody with strong multi-site supported living experience and a proven background working closely with Councils, Commissioners and Local Authorities.
The successful Operations Manager will act as a key operational lead across multiple services while also being the main liaison between families, Councils and operational teams to ensure high-quality, person-centred care delivery across complex and highly specialised packages.
This role would suit an experienced Operations Manager, Head of Care or Regional Manager with experience overseeing 1:1, 2:1 and 3:1 supported living packages within Mental Health and Learning Disabilities services.
Package & Benefits
- £75,000 – £80,000 salary
- £5,000 car allowance
- Performance-related bonus structure
- Hybrid and autonomous leadership role
- Long-term progression opportunities
- Supportive senior leadership team
- Opportunity to influence operational strategy and service development
- Monday to Friday working pattern
- Growing provider with strong expansion plans
The Role
- Oversee multiple supported living services and complex community packages across the region
- Provide operational leadership across Mental Health, Learning Disabilities and Autism services
- Support individuals with behaviours that challenge within highly specialised supported living environments
- Act as the key liaison between families, Councils, Commissioners and operational teams
- Support service mobilisation, transitions and package development
- Oversee services delivering 1:1, 2:1 and 3:1 packages of care
- Drive safeguarding, governance, quality and compliance standards across services
- Support Registered Managers with performance management, investigations and service improvement plans
- Work closely with senior leadership on operational performance, occupancy and growth
- Ensure services operate in line with CQC regulations and person-centred care principles
- Support crisis management, safeguarding escalations and complex stakeholder meetings
About You
- Recent senior leadership experience within supported living or complex community services
- Strong operational experience across Mental Health, Learning Disabilities and Autism services
- Experience managing multi-site supported living services
- Experience working closely with Councils, Commissioners and Local Authorities
- Strong understanding of safeguarding, governance and CQC compliance
- Experience overseeing complex behavioural support packages
- Experience supporting 1:1, 2:1 and 3:1 care packages
- Strong stakeholder management and communication skills
- Full UK driving licence with access to your own vehicle
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