Reports to: Registered Manager / Office Manager Location: Sky Vigil Care Ltd, BizSpace, Corinium House, Barnwood Point Business Park, Corinium Avenue, Barnwood, Gloucester, GL4 3HXHours: Full-timeStart Time: 9:00 to 17:30Willing to start ASAP.
About the Role
We are seeking a proactive and organised Office Assistant / Care Administrator to join our friendly team at Sky Vigil Care Ltd. This is a key role in supporting the smooth day-to-day running of our Domiciliary Care and Supported Living services.
You will work closely with the Registered Manager and Coordinators, ensuring effective communication, accurate record-keeping, and timely administrative support across all areas of the business.
Responsibilities
- Provide general administrative and clerical support to the care management team.
- Answer phone calls and respond to emails in a professional and timely manner.
- Maintain accurate records of staff compliance including DBS, right-to-work documents, training certificates, and ID checks.
- Assist in the recruitment process by scheduling interviews, chasing references, and updating candidate files.
- Support the coordination of staff rotas and care visits using the Birdie system (training will be provided).
- Collect, verify, and process timesheets to support payroll preparation.
- Prepare letters, reports, and care documentation as required.
- Greet visitors, staff, and professionals, maintaining a welcoming office environment.
- Monitor office supplies and place orders when necessary.
- Handle confidential information in line with GDPR and company policies.
Skills and Experience
- Previous experience in an administrative or office support role, ideally within a care or health sector.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience using care management systems such as Birdie is desirable (training available).
- Strong organisational and multitasking abilities with excellent attention to detail.
- Confident communicator with good written and verbal communication skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
Personal Attributes
- Professional, friendly, and approachable.
- Reliable and proactive with a positive attitude.
- Committed to supporting high-quality care delivery and the values of Sky Vigil Care Ltd.
- Flexible and adaptable to meet the needs of the service.
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