Interventional Radiology Medical Secretary
University Hospitals Coventry and Warwickshire NHS Trust
The closing date is 19 July 2026 (Position will close as soon as sufficient applications have been received.)
An exciting opportunity has arisen for a dedicated and experienced Medical Secretary to join the Department of Interventional Radiology at the University Hospital Coventry & Warwickshire NHS Trust. The successful candidate will provide a specialised, comprehensive, and confidential patient‑centred clinical administration and secretarial service to the Interventional Radiology Consultants and their teams in accordance with Departmental, Trust policies and procedures and National standards.
The Medical Secretary will act as a source of advice and guidance regarding the specialism, facilitate complex procedures, and work closely with the consultants and clinical teams to manage referrals, clinical correspondence, outpatient clinics and all associated medical secretarial duties. The role requires strong secretarial skills, proficiency in Microsoft Word, Excel, Outlook and diary management, as well as excellent organisational, communication and typing skills. Sponsorship is not eligible for this post.
Key responsibilities include providing comprehensive, high‑quality and efficient administrative and secretarial support to the Interventional Radiology Consultants and their team, managing the day‑to‑day workload, resolving priorities such as the 18‑week pathway, coordinating specialist procedures, supporting departmental meetings, supervising junior admin staff, maintaining consultant diaries, processing leave requests, coordinating projects, assisting with governance and complaints procedures, ensuring supplies, liaising with internal departments and external organisations, and undertaking other duties as required.
Job responsibilities
- Work as part of a team ensuring adequate arrangements for cover are in place for own planned absence and participate in cover for colleagues during planned absence, sickness or workload pressures.
- Work independently and manage own workload.
- Prioritise and allocate work resulting from opening and actioning of mail and electronic sources.
- Act as a point of contact and coordination for specialist procedures, liaising with other clinical teams as required.
- Support departmental meetings by booking facilities, creating agendas, minute taking and action planning.
- Undertake supervision of the junior admin team as required.
- Act as point of contact in dealing with complex telephone calls and enquiries promptly and efficiently, referring on as necessary.
- Manage consultant diaries, arrange meetings and appointments as required by the Consultants, ensuring these are entered in the diary and any necessary adjustments are made to clinical commitments.
- Process consultant annual leave and study leave requests in accordance with agreed policy, ensuring this is recorded correctly and clinical commitments are cancelled.
- Assist in the coordination of projects throughout the planning, implementation and dissemination phase.
- Assist with governance tasks and in the complaints resolution procedure as appropriate.
- Develop and promote good working practice, ensuring standard protocols are in place.
- Ensure staff have an adequate supply of office/secretarial stock and non‑stock items by ordering through the admin manager in good time.
- Liaise with internal departments and external organisations.
- Undertake other duties as required in line with the post.
Qualifications
- High standard of general education including GCSE in English & Maths or equivalent.
- Evidence of ongoing self‑development.
- Typing qualification or significant experience.
- ECDL or equivalent.
Experience
- Experience in the role as a Medical Secretary/PA or comparable experience in other backgrounds.
- Experience of minute taking & diary management.
- Ability to multi‑task effectively.
- Experience of working in a high‑pressure environment.
- NHS experience.
Knowledge
- Advanced keyboard skills and thorough working knowledge of MS Office 365 (Teams, Outlook, Word, Excel & PowerPoint).
- Awareness of current issues within the NHS.
- Knowledge of NHS systems.
Skills
- Good communication skills with the ability to engage effectively in dialogue with individuals at all levels.
- Decision‑making and problem‑solving skills.
- Completer/finisher and outcome focused with the ability to set targets and get things done.
- Ability to work independently and exercise a degree of judgement.
- Evidence of continuing professional development within existing role and willingness to undertake further study in line with service needs.
Commitment to Trust Values and Behaviours
- Demonstrate behaviours consistent with the Trust’s values.
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to confirm no previous criminal convictions.
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Salary
£28,392 to £31,157 a year pro rata per annum
Contract
Permanent
Working pattern
Part‑time
Reference number
218-AC-B4-8108937
Job locations
University Hospitals Coventry and Warwickshire
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