Medical Secretary

Our Community Outpatient Services provide NHS and Private specialist care for a wide range of conditions that would otherwise be managed in secondary care. Working across services in Sandwell, Walsall and Birmingham, you will support patient pathways and help people access specialist assessment and treatment closer to home.

As our services continue to grow, you will contribute to delivering timely, high-quality care while supporting the expansion of community-based health care.

Responsibilities

• Support the clinical teams, Admin Team Leaders and other managers in ensuring the speciality is able to deliver safe and effective services whilst ensuring compliance with contractual access targets such as the 18 weeks RTT target.
• Co‑ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patients journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
• Utilise computerised tracking systems to locate patient notes and investigation results.
• Liaise with teams outside of the speciality (e.g., referring GPs) to ensure a seamless patient journey.
• Ensure patient information is maintained and updated on the appropriate patient information system.
• Provide reception duties to support community services clinics, as required.
• Enter patients onto waiting lists and clinics, ensuring all demographic details are correct and updated correctly on clinical/data systems as necessary.

Qualifications

• Over 15 years of experience delivering community outpatient services.
• Experience with contracts with ICBs and hospital providers.
• Knowledge of managing 120,000 patient consultations per year and first consultations within 4 weeks of referral.

Benefits

• Enrolment to the NHS pension scheme.
• Annual leave minimum 27 days, plus 8 days bank holiday pro rata.
• Employee discounts and benefits scheme.
• Employee assistance programme (EAP).
• Education and career pathways.
• Enhanced family friendly policies.
• Flexible working.
• Wellbeing support and initiative.

Equal Opportunities

Modality LLP is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

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