Healthcare Support Worker Endoscopy
The closing date is 19 July 2026
We are seeking a reliable and motivated individual to join our team on a part‑time basis, working 27 hours per week.
The successful candidate will play an important role in supporting the day‑to‑day service. They will prepare environments for use during endoscopy lists and assist in all diagnostic and endoscopic procedures with guidance from a Registered Nurse, working within a competency framework and with support from the Directorate Professional Development Team. In conjunction with the Unit Manager and Registered Nurses, they will support, teach and guide other Health Care Assistants to achieve a suitable competency level.
Assist the Registered Nurse to provide a high standard of care to patients in the clinical areas. This includes monitoring patients in the recovery area and maintaining a patient’s airway during a diagnostic gastroscopy. Carry out a range of patient care tasks as directed, supported and supervised by a Registered Nurse.
This role will involve carrying out decontamination duties: clean, decontaminate and maintain a variety of endoscopes following departmental protocols to agreed standards and be aware of COSHH regulations and the importance of wearing PPE. In liaison with the Unit Manager and Decontamination Lead, maintain the overall management of endoscopes and reprocessing machines.
Work county‑wide as and when needed to meet the demands of the service.
The Endoscopy Unit is currently open Monday to Friday 08:00 to 18:00.
Main duties of the job
- Demonstrate competence in handling, cleaning, decontaminating, tracking and maintaining specialist endoscopy equipment in accordance with local, national and Trust decontamination guidelines and policies.
- Demonstrate awareness of COSHH regulations and the importance of wearing personal protective equipment (PPE) when dealing with contaminated equipment or chemicals.
- Guide and support junior members of staff in their development and assist the Unit Manager in the training of all staff in the cleaning and reprocessing of endoscopes.
- Ensure that weekly samples are taken according to agreed protocols including daily machine tests and raise any concerns.
- Maintain patient dignity and privacy and maintain confidentiality at all times.
- Maintain accurate and legible records.
Job responsibilities
- Demonstrate competence in handling, cleaning, decontaminating, tracking and maintaining specialist endoscopy equipment in accordance with local, national and Trust decontamination guidelines and policies.
- Demonstrate awareness of COSHH regulations and the importance of wearing personal protective equipment (PPE) when dealing with contaminated equipment or chemicals.
- Guide and support junior members of staff in their development and assist the Unit Manager in the training of all staff in the cleaning and reprocessing of endoscopes.
- Ensure that weekly samples are taken according to agreed protocols including daily machine tests and raise any concerns.
- Maintain patient dignity and privacy and maintain confidentiality at all times.
- Maintain accurate and legible records.
- Ensure that all staff are treated with respect.
- Ensure that patients and visitors are treated with equality as well as respect.
- Communicate effectively with patients using tact, diplomacy, empathy and reassurance during potentially difficult and stressful situations or where there may be a barrier to understanding.
- Act in a manner that promotes positive working relationships and maintains professionalism, actively participating in team meetings, team development and service improvement as required.
- Supervise and mentor junior staff to reach a level of competence where they can work unsupervised.
Person Specification
Experience
- NVQ Level 3 in Direct Care or equivalent
- GCSE pass in English and Maths or equivalent
- Previous experience as a Health Care Assistant.
- Able to mentor and supervise other HCAs in the working environment. Reliable and punctual.
- Ability to cope with stress.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital‑based services from three sites in Kidderminster, Redditch and Worcester.
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient‑centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
- Being open and honest
- Ensuring people feel cared for
- Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation – this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
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