Company: DHL Supply Chain
Location: Manchester
Job Description:
Pay Rate: £33,000
Grade: N
Contract Type: Permanent (Full-Time)
Shift Pattern: Monday – Friday (Rotational) 06:00 – 14:00 / 11:00 – 19:00
Location: Manchester M32 0UT
A TYPICAL DAY MAY INVOLVE
- Leading and supporting a team of Customer Service Advisors within a fast-paced Centralised Maintenance Control environment.
- Managing fleet maintenance, breakdown, and repair requests, ensuring vehicles remain compliant, operational, and available for the business.
- Monitoring KPIs and service levels, driving performance and delivering excellent customer service to internal and external stakeholders.
- Building strong relationships with suppliers and service providers, ensuring cost-effective maintenance and repair solutions.
- Working closely with engineering, operations, and site teams to resolve issues, improve service standards, and ensure legal compliance.
THIS ROLE WOULD SUIT PEOPLE WHO
- Breakdown, fleet maintenance, or vehicle repair coordination.
- Customer service or call centre operations.
- Team leadership, supervisory, or people management experience.
WHY JOIN US?
- Free parking
- Generous pension scheme: 8% employer contribution, 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
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Posted: July 8th, 2026