Job Title
Visitor Services Officer
Contract & Hours
Permanent, 15hrs per week – weekend working only.
Location
Cannock Chase Forest, Rugeley, WS15 2UQ.
Salary
£26,959 pro rata.
Responsibilities
You will contribute to achieving an exceptional visitor experience, providing outstanding service that leaves visitors with lasting memories. You will work across our visitor welcome/visitor centre and maintain visitor facilities, ensuring a smooth, inclusive, and enjoyable experience. You will help cultivate a supportive and positive work environment that encourages teamwork, productivity and individual growth. You will promote Forestry England’s work including events, membership, legacy giving and volunteering. You will be expected to support both local and national events, with a requirement for regular weekend and bank holiday working to meet visitor and operational needs.
Interview Behaviours
- Making effective decisions
- Working together
- Managing a quality service
- Delivering at Pace
Requirements
Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.
Applicants must be able to provide accurate spoken English and meet the Immigration Act 2016 Part 7 requirements.
Candidates with disabilities who meet the minimum selection criteria during the application process are guaranteed an interview under the Disability Confident Scheme.
Benefits
- 25 days holiday a year, increasing by one day each year’s service, up to 30 days (pro-rated for part‑time employees) plus bank holidays.
- STaR employee benefits scheme, offering discounts on supermarket shopping, hotel stays, clothing, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills and the Headspace wellbeing app.
- Free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
- Commitment to lifelong learning through career development, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.
Vacancy Notice
Vacancy closes 9th July 2026 23:58hrs.
#J-18808-Ljbffr…