Overhead Line Technical Support (OHL Technical Support)
We’re looking for a passionate OHL Technical Support to join our Asset Operations Team. The Overhead Line Technical Support role provides national support, acting as a point of contact for designated lead areas, ensuring systems are in place so that operational teams (including aviation operations and logistics) are supported to safely and effectively carry out their work.
This role is peripatetic and encourages a hybrid working approach, with flexibility to meet operational requirements.
What You’ll Do
- Coordinate onboarding and workforce readiness for OHL Operations employees, ensuring PPE, equipment, vehicles, training and system access are in place.
- Manage training, competency and technical documentation, maintaining accurate records, SharePoint sites and document control processes to support compliance and operational excellence.
- Support compliance, audits and investigations, including document reviews, corrective action tracking, root cause analysis and technical secretariat activities.
- Lead operational logistics and resource coordination, including procurement, stock management, fleet administration and equipment allocation across OHL teams.
- Provide financial and administrative support, managing purchase orders, supplier interactions, cost centre activities and budget tracking.
- Produce operational performance reports and dashboards, monitoring SHESQ, compliance and operational metrics to support decision‑making and governance.
- Drive continuous improvement and business support initiatives, managing actions from audits and incidents while supporting national programmes, engagement activities and operational improvements.
What You’ll Have
- BTEC, ONC or equivalent preferably in Engineering Subject.
- Full Driving licence.
- NEBOSH General Certificate.
- Able to manage budgets and provide details of financial expenditure against budget for the zone.
- Previous Substation maintenance experience an advantage.
- Demonstrates knowledge of NG’s safety management systems.
- Strong communication skills – able to organise, manage and disseminate critical information.
- Ability to work flexibly and meet the varying requirements of the management team.
- Expert knowledge of Microsoft Office and appropriate programmes.
- Excellent administrative and organisational skills – able to organise own and others’ time effectively.
- Demonstrate a self‑reliance approach to common work‑related problems, using IS systems to resolve them.
Benefits
Up to £55,000 dependent on experience, plus a bonus based on personal and company performance and a competitive contributory pension scheme with a company match of up to 12%. Additional flexible benefits include a share incentive plan, Job‑Requirement Car and technology schemes, employee assistance lines and matched charity giving.
Legal & Diversity Statement
National Grid is committed to building a diverse, inclusive, and authentic workplace for everyone. If you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway.
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