Legal Secretary (Family) – Ellisons is seeking a Legal Secretary to join our Family Team on a part‑time or full‑time, permanent basis, based in our Ipswich, Suffolk office.
Benefits
- Salary: Competitive + discretionary performance bonus
- Employee Benefits: Generous leave entitlement, enhanced family policies, mental health and wellbeing support and professional development
Responsibilities
- Provide comprehensive secretarial and administrative support to the Family team.
- Transcribe AI‑assisted dictation to a high level of accuracy.
- Manage diaries, arrange appointments and coordinate meetings where required.
- Maintain and update electronic case management systems and client records.
- Handle client enquiries professionally, both by telephone and email, ensuring excellent customer service.
- Prioritise workloads effectively while meeting deadlines and supporting fee earners with a range of administrative tasks.
- Be able to use a variety of legal software including Bundledocs, Adobe Pro, Excel, and Lexis Smart Forms.
- Assist in the preparation of monthly bills and use the accounts system to assist fee earners in managing bill preparation, money on account, payment of disbursements, etc.
Qualifications
Previous secretarial or personal assistant experience, gained within a Family Law department, is required. You will be highly organised, self‑motivated and able to manage a busy workload while maintaining exceptional attention to detail.
You will possess excellent communication and interpersonal skills, together with strong IT skills and experience using case management systems. A confident approach to document production, diary management and client communication is essential, along with the ability to work flexibly, prioritise effectively and consistently deliver a high standard of support within a busy legal environment.
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