Customer Experience & Resolution Specialist

Halton Housing is seeking a proactive Customer Resolutions Officer to join their dynamic team in Widnes. This position involves supporting customers in raising complaints and managing resolutions effectively. The role requires excellent communication skills and a passion for enhancing customer experiences.

The ideal candidate will have experience in customer service and be skilled in problem-solving and negotiation. This is a fixed-term position until January 2027, requiring 37 hours of work per week.

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