NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
The post holder will provide clerical and administrative support to Alcohol and Drug Recovery Services (ADRS), offering front‑line assistance to staff and services. Responsibilities include supporting clinics, managing prescriptions, handling calls, reception duties, financial tasks (e.g., issuing bus tickets), minute taking for ADRS MDT meetings, and supporting statutory processes. Admin support also provides front‑facing assistance to service users with drug and alcohol issues and back‑office support to social workers, nurses and managers to deliver priority and statutory services and achieve key performance targets.
Duration, Location, and Working Pattern
This is a permanent part‑time role of 18 hours per week, scheduled Monday & Tuesday 9am‑5pm, Wednesday 9am‑12:30pm. The post will be based within Rowan Business Park, 5 Ardlaw Street, Glasgow, G51 3RR, working with the ADRS Alcohol & Drugs Recovery Services. Flexibility to cover other bases within the South Sector is required. Salary is pro‑rated for part‑time hours.
Key Responsibilities
Front‑line administrative support to ADRS staff and services: prescription management, clinic support, call handling and reception duties. Financial tasks such as issuing bus tickets. Taking minutes for ADRS multi‑disciplinary team (MDT) meetings. Back‑office support to ensure statutory and priority services are delivered effectively, in accordance with all Board policies and procedures, including Health & Safety, Data Protection and Confidentiality.
Knowledge, training, qualifications and/or experience required to do the job
- Standard Grade English
- Good keyboard skills
- Good written and verbal communication skills
- Ability to work as part of a team and use own initiative
- Knowledge of office working practices
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
- Minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e‑learning and classroom‑based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Flexible Working and EEO
From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rated basis, with a corresponding increase in the hourly rate to keep overall pay unchanged. NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and offers flexible working options where service needs allow. NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. The organisation is a Forces Friendly Employer and welcomes application from the Armed Forces Community.
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