Facilities Assistant

Facilities Assistant – Manchester

We are recruiting a Facilities Assistant to join the team located in Manchester.

Responsibilities

• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner. Greet visitors; provide correct badges to visitors.
• Provide assistance and guidance to visitors as required.
• Liaise with Landlord to ensure overall service to users in the building is maintained.
• Maintain security and safety standards as required.
• Undertake daily building walkthroughs and support meeting room checks in accordance with local processes.
• Ensure all walkthroughs are documented and actions highlighted.
• Carry out monthly workplace inspections.
• Coordinate site inductions.
• Log all outgoing goods and incoming goods for tracking purposes.
• Administer the booking system for conference rooms and workrooms.
• Manage the centralized stationery stores, including printer paper, and maintain additional stationery orders & records.
• Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.

Qualifications

• Previous experience within the Facilities Management industry preferrable.
• Experience within Customer Services.
• Excellent telephone and email manner.
• Highly organised with a structured approach.
• Computer literate, preferably some data entry experience.
• Demonstrate a natural passion and understanding of quality customer service.

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