Branch Coordinator

Company: Lomond
Apply for the Branch Coordinator
Location: London
Job Description:

At KFH we are looking for a Branch Coordinator to join our Sales and Lettings team.

About KFH

We are part of the Lomond group and are London’s largest property services group. Our services cover sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working collaboratively and achieving the right results with integrity.

Role Overview

As a Branch Coordinator, you will be the backbone of the branch, supporting both the sales and lettings teams with efficient, responsive, and customer‑focused administration. You will ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications.

Responsibilities

  • Handling calls, emails, and messages professionally and efficiently
  • Preparing valuation packs, instruction letters, and property marketing materials
  • Managing property portals, compliance checks, and ID verification
  • Supporting sales and lettings progression including offer registration and documentation
  • Coordinating branch keys, petty cash, stationery, and health & safety checks

Qualifications

  • Experience in a fast‑paced administrative role, ideally within a London estate agency
  • Strong attention to detail and excellent organisational skills to keep everything running smoothly
  • Confident communication skills – face‑to‑face, over the phone, and via email
  • A proactive, can‑do attitude and the ability to multitask effectively
  • Familiarity with using CRM systems; training will be provided on our system, Reapit

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

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Posted: July 8th, 2026