Customer Experience Assistant: Multichannel Member Support

The Chartered Insurance Institute is seeking a Customer Service Assistant to deliver exceptional service to clients via voice, chat, and email. In this role, you will build strong relationships with both members and customers, addressing their needs effectively and contributing to the growth of our memberships.

Successful candidates will have experience in a client-facing role and demonstrate excellent organisation and problem-solving skills. The position offers a modern office environment and a range of benefits, including a 10% pension and 30 days of annual leave.

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