Maintenance Operative
Location: Covering Derby and surrounding areas – DE21 6AR
Salary: £27,500 – £33,500 dependent on skills and experiences
Schedule: Full time role 37.5 hours per week, working between 8am-5pm Monday‑Friday. Van and tools provided.
Responsibilities
- Provide general building maintenance services across a defined property area.
- Report and close faults using the AORA IT system to keep property records accurate.
- Ensure properties are free from building defects in line with Home Office Contract standards.
- Liaise with approved subcontractors, ensuring access, quality standards, and audit checks.
- Undertake annual Portable Appliance Tests (PAT) for all properties in your portfolio.
- Deliver specialist trade duties where applicable and support colleagues with fault‑finding.
- Carry out garden maintenance, furniture repairs, and materials management using approved suppliers.
- Manage waste removal responsibly and in line with recycling requirements.
- Complete KPI‑driven tasks on time, prioritising urgent work and collaborating with Housing Officers.
Qualifications
- Experience in building maintenance or a relevant trade.
- Knowledge of health and safety principles and safe working practices.
- Ability to prioritise work, manage time effectively, and solve problems independently.
- Strong communication and collaboration skills, working closely with colleagues and stakeholders.
- A valid UK driving licence and willingness to travel across the region.
Security and Vetting
This role requires Baseline Personnel Security Standard (BPSS) clearance, and may also require formal Security Clearance (CTC or SC). UK residency requirements may apply for certain levels of clearance. An Occupational Health Questionnaire will also be completed.
Benefits
- Competitive salary with annual reviews.
- Pension: up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- Training and development: wide range of learning opportunities, funding for qualifications and apprenticeships, mentoring.
- Wellbeing: Employee Assistance Programme, health line, wellbeing app, health plans.
- Discounts across various retailers and leisure centres.
- Employee networks and community support.
- Paid volunteering day each year and payroll giving.
Equal Opportunities
At Serco we are committed to building a diverse and inclusive organisation that supports the needs of all. We make reasonable adjustments and encourage applications from a diverse candidate pool. We are proudly Disability Confident Lead employers and hold the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
We support fair access to employment for those with unspent criminal convictions through the “Ban the Box” pledge. Contact recruitment team to discuss.
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