Retail Operations Assistant

Responsibilities and Qualifications

• Accuracy and timeliness of operational reporting and administration.
• Achievement of inventory accuracy and stock management targets.
• Timely resolution of operational issues and store support requests.
• Compliance with operational procedures and audit requirements.
• Effective support of retail projects and operational initiatives.
• Positive feedback from store teams and internal stakeholders.
• Contribution to operational efficiency improvements and cost‑saving initiatives.
• Previous experience in a retail operations, retail administration or stock control environment.
• Excellent organisational skills with exceptional attention to detail.
• Strong administrative skills with the ability to manage multiple priorities.
• Good working knowledge of Microsoft Office, particularly Excel.
• Strong communication skills and the ability to build effective working relationships across multiple teams.
• A proactive and solutions‑focused approach to problem solving.
• Confidence working with data, reports and operational systems.
• Ability to work independently while contributing positively to the wider team.

Location

Chiswick Riverside club The Riverside Health & Racquets Club, Chiswick, Riverside Drive, Dukes Meadows, Chiswick, London, UK, W4 2SX. Open in Google Maps.

Benefits

• 30 days (including bank holidays) annual leave plus a Celebration Day.
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy.
• Free membership for your children.
• Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
• Join the Virgin Family, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
• Salary Finance support with loans and savings plans.
• BUPA employer assistance programme, with 4 free counselling sessions.
• Corporate letting services through Dexters – no tenant charges.
• Access to ePoints, offering online discounts to retailers.
• Discounts on Virgin Academy courses, trained by the very best instructors.

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