Inbound Customer Advisor: Repairs & Housing Helpdesk

Ian Williams Ltd is seeking an Inbound Customer Service Advisor to join their dynamic National Helpdesk team in West Midlands. You will handle high-volume calls related to repairs and maintenance, providing a first-class experience to customers.

The ideal candidate will have a background in customer service, particularly in a call centre environment, and excellent communication skills. The position comes with a competitive salary of £28,583 and various benefits including annual leave and training opportunities.

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