Assistant Manager – KFC Pennywell – Chester Road

Support the team and lead the day‑to‑day operations, ensuring performance goals are surpassed. Own the restaurant atmosphere, guest experience, and drive operational excellence.

Responsibilities

• Take ownership of day‑to‑day restaurant operations and performance goals.
• Lead, coach, train and motivate the crew to meet and exceed standards.
• Own KPIs and analyze data to improve service quality.
• Manage roster, stock, and other administrative tasks.
• Create a welcoming environment for guests and turn first‑time visitors into repeat customers.
• Maintain cleanliness, compliance, and efficient operations during high volume periods.

Qualifications

• Experience managing teams in a fast‑moving food service environment.
• Strong people skills; able to conduct difficult conversations and build a valued team culture.
• Excellent organizational and problem‑solving ability.
• Ability to manage multi‑shift responsibilities and prioritize tasks.
• Knowledge of health and safety regulations and ability to maintain compliance.

Benefits

• Quarterly performance‑related bonus and profit‑sharing scheme (YUM Bucks).
• 25% staff discount, free chicken & chips every shift.
• Private health care, life assurance, pension contributions, and income protection.
• Leave entitlement: 28 days holiday (inclusive of bank holidays) with additional days by years of service.
• Pick‑n‑Mix benefits: gym memberships, health screenings, travel insurance, and more.

Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, has an equal opportunity to work here.

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