Overview
We’re looking for someone who will genuinely enjoy supporting a lively, warm‑hearted individual in Norwich. They are so much more than their brain injury and poly‑trauma – they’re funny, sociable, and passionate about animals. Their home is shared with a small collection of beloved pets, and they volunteer at a local animal shelter, something they take huge pride in. Your role is all about enabling them to enjoy the things that make life meaningful: getting out into the community, spending time with animals, exploring hobbies, and building confidence through everyday achievements.
What Matters Most in This Role
- Meaningful support – helping them live a fulfilling, enjoyable life rooted in their interests.
- Community engagement – heading out together, exploring activities, and keeping social connections strong.
- Home support – assisting with day‑to‑day tasks to maintain a comfortable, organised home.
- Relationship building – communicating in the way that works best for them, offering reassurance, encouragement, and calm presence.
- Emotional steadiness – bringing compassion and stability so they feel safe, understood, and supported.
Key Responsibilities
You’ll be offering 1:1 support tailored entirely to their needs, preferences, and goals. This includes:
- Quality time – spending time together doing activities they genuinely enjoy.
- Community access – helping them get out and about, maintain routines, and stay socially connected.
- Home organisation – assisting with household tasks to keep their environment comfortable.
- Clear communication – adapting your communication style to suit their needs and preferences.
About the Company
acuity care delivers specialist support across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care is individually designed around the person, their goals, and their life. Our teams are passionate about delivering person‑centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible.
Benefits
- Westfield Rewards – exclusive discounts with 1,000+ big‑name retailers, restaurants and travel brands.
- Westfield Health Cash Plan – including 24/7 GP access and cashback on health costs.
- Employee Assistance Programme – confidential support for wellbeing, finances and relationships.
- Blue Light Card – discounts and free event tickets.
Pay & Working Hours
- Pay rate: Monday to Friday – £13.50; Saturday – £14.50; Sunday – £15.
- Shift Pattern: Monday to Sunday availability (8am – 11pm) with sleep‑in’s available.
- Weekly or monthly pay options available.
- Full UK Driving Licence, own car & business insurance required.
EEO Statement
We welcome applications from all backgrounds and are proud to be an equal opportunities employer. acuity care is committed to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing.
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